True2Self Custom - Privacy Policies

Last Updated: March 2025

True2Self Custom ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, place an order, or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Directly

• Name, email address, phone number, and shipping address when placing an order.

• Payment details when making a purchase. (Note: We do not store full payment details—transactions are processed securely through our third-party payment provider.)

• Design specifications, customization requests, and order details for custom apparel.

• Any communication or inquiries sent via email, social media, or website contact forms.

b. Information Collected Automatically

When you visit our website, we may collect:

• IP address and device information.

• Browser type and usage data (e.g., pages visited, time spent on our site).

• Cookies and tracking data to improve user experience (see Section 6: Cookies & Tracking Technologies).

c. Information from Third-Party Sources

• If you interact with us on social media, we may receive your public profile information.

• Payment processing providers may share necessary transaction details for order confirmation.

2. How We Use Your Information

We use the information collected to:

• Process and fulfill custom T-shirt orders.

• Provide customer support and respond to inquiries.

• Send order confirmations, shipping updates, and payment links via email.

• Improve website functionality and user experience.

• Send promotional emails and updates (only if you opt-in).

We will never sell or rent your personal information to third parties.

3. How We Share Your Information

We only share your information in the following situations:

• With Payment Processors: To securely process transactions.

• With Shipping Providers: To fulfill and deliver orders.

• With Service Providers: Website analytics, email communication, and marketing tools.

• For Legal Reasons: If required by law or to protect our rights.

All third parties handling your data are required to protect it and use it only for the necessary purpose.

4. How We Protect Your Information

We take security seriously and implement the following measures:

• Encryption: Secure transmission of payment information.

• Limited Access: Only authorized personnel can access customer details.

• Regular Monitoring: We review and update security practices to protect against threats.

While we take strong precautions, no method of online data transmission is 100% secure. Please take steps to protect your personal information.

5. Data Retention

We retain customer information for as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes. If you wish to request deletion of your personal data, please contact us at help@t2scustom.com .

6. Cookies & Tracking Technologies

We use cookies to improve website performance and enhance your experience. Cookies help us:

• Understand user preferences.

• Track website analytics (Google Analytics, etc.).

• Enable features like remembering items in your cart.

Managing Cookies: You can disable cookies in your browser settings, but doing so may limit certain website functionalities.

7. Your Rights & Choices

Depending on your location, you may have rights under privacy laws such as GDPR (EU) or PIPEDA (Canada), including:

• The right to access, update, or delete your personal information.

• The right to opt out of promotional communications.

• The right to request how your data is used.

To exercise any of these rights, contact us at [Insert Contact Email].

8. Third-Party Links

Our website may contain links to external sites (e.g., payment processors, social media platforms). We are not responsible for their privacy practices—please review their policies separately.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with their information, contact us for removal.

10. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.